Empowerment's Hidden Tax: How Decentralized Decision-Making Is Costing Enterprises More Than They Realize
The push to flatten hierarchies and empower frontline teams has become a near-universal management doctrine in corporate America. Yet beneath the language of autonomy and agility lies a quieter story — one of duplicated effort, accountability gaps, and decisions that never quite get made. This article examines where delegation crosses the line from strategic asset to organizational liability.